Privacy Policy

L.O’Reilly Carpentry & Joinery Ltd

1. Introduction

L.O’Reilly Carpentry & Joinery Ltd (“we”, “our”, or “us”) is committed to protecting and respecting your privacy.

This policy explains how we collect, use, and store your personal data when you visit our website, make an enquiry, or engage with our services.

2. What Information We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Phone number

  • Address or project location (if provided)

  • Details relating to your enquiry or project

  • Any information you provide via our contact forms or booking systems

We may also collect limited technical data automatically, such as:

  • IP address

  • Browser type

  • Pages visited on our website

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotations

  • Arrange surveys and appointments

  • Communicate with you regarding your project

  • Improve our website and services

  • Maintain internal records

We will only use your data where we have a lawful basis to do so, including where it is necessary for legitimate business interests or to fulfil a request you have made.

4. Sharing Your Information

We do not sell or share your personal data with third parties for marketing purposes.

However, we may share your data with trusted third parties where necessary to operate our business, including:

  • Website and hosting providers (e.g. Squarespace)

  • Email and communication platforms

  • Professional consultants involved in your project (e.g. architects or suppliers), where relevant

All third parties are required to handle your data securely and in accordance with data protection laws.

5. Data Storage & Security

We take appropriate measures to ensure your personal data is kept secure.

Your information is stored securely and only retained for as long as necessary to fulfil the purpose it was collected for, or to meet legal obligations.

6. Cookies

Our website uses cookies to improve your experience and analyse how the site is used.

You can choose to accept or decline cookies via the cookie banner when you visit our website.

7. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict how your data is processed

To exercise any of these rights, please contact us using the details below.

8. Contact Details

If you have any questions about this Privacy Policy or how your data is handled, please contact:

L.O’Reilly Carpentry & Joinery Ltd
Email: laura@loreillycarpentryjoinery.co.uk

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.